Hampton Inn & Suites Chicago Southland-Matteson

Rooms are spacious and beds are big and comfortable. The walls are a bit thin and I had one couple fighting one night and a man snoring the next. That's not the fault of the hotel, but the walls are a bit thin for my comfort. Breakfast was good and a decent range of options. There are also some options for snacks but they are limited. There is some liquor available to purchase as well. The staff are very friendly and helpful. It is staffed 24/7 which is also good.

I wanna give a SPECIAL THANKS to I believe the young lady name was CELINA, she was VERY KIND AND PATIENT with me, I had a long trip and had a very late check in and needed my room to be switched and she took care of us with a SMILE AND EXCELLENT customer service attitude! I asked her would she accept a tip and she said NO, that she love to take care of the customers and to make her boss happy!

The hotel, including my room, was very clean. The staff was courteous, helpful and professional. The breakfast choices were many and good. I liked the location and surrounding area.

Location, easy check in, the sizes of the hand soap and bath gels. The room was very large and comfortable.